Privacy Policy – SETS Coaching

Last updated: March 29, 2026

SETS Coaching ("we", "our", "us") is committed to protecting your privacy and handling your personal data transparently and securely in accordance with UK data protection law.

1. What information we collect

We may collect:

• Name and contact details (email, phone number)
• Information submitted through contact forms (including enquiries, reviews, and feedback)
• Purchase information when buying programmes or services
• Messages sent via WhatsApp or email
• Website usage data (such as analytics or cookies)

2. How we use your information

We use your information to:

• Respond to enquiries (including reviews and feedback)
• Deliver purchased training programmes or coaching services
• Process payments and transactions
• Improve our website and services
• Send important service-related communications

We do not sell or share your personal data for marketing by third parties.

3. Third-party services

We use Formspree to handle form submissions on our website. Formspree collects the form data (such as your name, email, and message) temporarily to process and forward it to us via email. Formspree does not use your data for their own marketing purposes or share it with other parties. For more information on how Formspree handles data, please refer to their Privacy Policy.

4. Payment processing

Payments may be handled securely by third-party providers (such as Stripe, PayPal, or similar). We do not store full payment card details on our servers.

5. Data storage

Your data is stored securely and only kept as long as necessary for:

• providing services
• legal/accounting requirements
• resolving disputes

6. Your rights

Under UK data protection law, you have the right to:

• request access to your data
• request correction of inaccurate data
• request deletion where appropriate
• withdraw consent to communications

To exercise these rights, contact: setscoachingteam@gmail.com

7. Cookies

Our website may use cookies or analytics tools to understand website usage and improve user experience. You can disable cookies in your browser settings.

8. Contact

If you have questions about this policy, contact:

SETS Coaching
Email: setscoachingteam@gmail.com